what is japan airlines bid upgrade process

japan airlines bid upgrade

Japan Airlines Bid upgrade:

This feature of Japan Airlines allows their travelers to upgrade the booked itinerary according to the Bid. If you have reservations for economy class, then your seats will be upgraded to Business or Premium class and sometimes Premium class cabins if available on the Aircraft. The Airline grants permission to passengers to make a Japan Airlines bid upgrade, and if successful, your itinerary will be upgraded for Domestic and International flights.

Passengers' Eligibility Criteria for Bidding

The Airline has issued some Criteria for bidding so that only some customers can participate in the Japan Airlines bid upgrade, some of which are listed here. You must read the given information to check the eligibility of your purchased flight ticket.

  • Travelers are eligible for bidding if they have purchased a Japan Airlines International flight ticket, whose number must start with 131.
  • The Airline has a limit for the number of seats that can be upgraded, so it follows a first come, first serve.
  • They do not offer service according to the number of seats available under the Upgrade class.
  • If you hold Economy class tickets for the International Flight, your booked seat can upgrade to Premium Economy class or Business Class.
  • When you have completed the bidding, Passengers can choose the upgraded class from these two. If the flight is equipped with a premium cabin itinerary, they can opt, but they must have seat availability.
  • If passengers have purchased premium Economy class, they will carry forward to Business class.
  • They are applicable only for international routes excluding flights operated by Airline partners, and the payment must be made via Credit Card like VISA, MASTER, AMEX, DINERS, and JCB only.
  • When you are processing payment, if you are a minor, then the consent of parents or legal guardians is a must-take benefit of this service.

How should I apply for a Japan Airlines Bid?

Airlines have issued a few steps through which customers can apply for Japan Airlines Bid upgrade, which you should follow to go with effortless flow. Travelers can either apply via the Japan Airlines website or by email. You can check these essential steps here: the process is divided into three parts.

To check the itinerary eligibility for bidding:

  • You need to head toward the Airline's official website, and the passenger needs to check the record of the purchased ticket through 'Reservation Confirmation.'
  • When you enter the confirmation code screen will display whether the booked reservation is eligible by showing the 'bid upgrade button' on the portal. Click on it.
  • If you purchased the scheduled flight ticket through the Airline website, you will be notified via email for bidding.

To apply for a bidding upgrade:

  • Once you tap on the 'bid button,' you can see the eligible flight list of your booked itinerary on the webpage.
  • You must select one class, Premium Economy class or Business class, which are on the bidding portal.
  • The Airline will accept an upgrade Bid Application within 48 hours of the scheduled departure.
  • Now you must enter the bid amount and credit card details; they will deduct the applicable charges only when the upgrade is confirmed.

To know the upgrade results information:

  • If your Japan Airlines Bid upgrade is successful, then the Airline customer service will notify you via email 24 hours before the Flight Departure.
  • Suppose multiple passengers bid for the same amount. The Airline finalizes upgrades based on descending order of Bid, purchased ticket reservation class order, JMB status, and bid execution date and time.
  • Sometimes they need to offer an upgrade to the application flight's reservation status at the bidding deadline.
  • You will receive the upgrade notification from JALBisUpgrade@bid.jal.com; kindly mark the particular notification setting must be on in advance so you get it.

If a customer cannot make a successful bid, the Airline will contact you via email 24 hours after the departure to notify you about the same. The amount will not be charged, and you can quickly board the booked flight on the purchased class. Also, upgrade inquiries over the phone will not be entertained.